When you purchase the dumbbells, it comes with iFIT family membership, with which you can access the workouts, and you will keep receiving credits to the account.
There is a digital readout, so you can keep an eye on the weight selection on the LED screen. Also, there are non-slip handles as well as diamond knurling that improves control and grip.
Common NordicTrack iSelect Adjustable Dumbbells Problems Troubleshooting
NordicTrack iSelect adjustable dumbbells have an interlocking and sleek design that offers sufficient resistance. In addition, they are square-shaped, which helps prevent rolling.
However, these are smart dumbbells, which is why it’s better to consider common NordicTrack iSelect Adjustable Dumbbells problems troubleshooting before you purchase it.
So, let’s check out the details!
- Rattling Sound
The dumbbells are supposed to be noise-free, which is why the rattling sound coming from the dumbbells during weight exercise can be alarming.
However, the rattling sound isn’t a severe issue because the slight sound is common when the weights become heavier.
If the sound is low, there is nothing to be worried about, and you can simply reduce the weight to get rid of the irritating sound.
On the other hand, if lowering the weight doesn’t help, or the sound becomes louder, it means that some internal component has been disconnected and is rattling, hence the sound.
It’s not advisable to disassemble these dumbbells on your own, which is why we recommend that you take them to NordicTrack.
- Alexa Voice Control Isn’t Working Well
iSelect adjustable dumbbells are designed to work with Amazon Alexa because the settings can be controlled and adjusted with the help of voice commands.
However, if the voice control is not working properly, it will be challenging to change the weight or other settings through voice commands. For this purpose, there are a few solutions that you should consider;
Power Connection
First of all, check the Amazon Alexa unit and make sure it is turned on. This is an electrical device and needs a reliable power connection.
It runs on electric connections, which is why you should check the power cord and make sure it’s connected to the Alexa as well as the power socket.
On the other hand, if the power cord isn’t the issue, it’s likely that the socket is damaged and unable to transmit the power signals.
For this reason, you should hire an electrician to get the outlet checked. If changing the power socket works, you can simply plug Amazon Alexa into a working socket.
Internal Damage
If there are no power connection issues, but the voice control is not working well, there could be some internal damage to Amazon Alexa that’s restricting its performance.
We do not recommend disassembling Amazon Alexa on your own, especially if it’s under warranty, because it can void the warranty.
You can send the unit for professional repair to Amazon or hire an electrician to check the internal components.
Circuit
Just like other electronic appliances, Amazon Alexa has been integrated with a circuit board, which responds to commands.
However, if the voice commands aren’t working, it’s likely that the circuit board is damaged – the ICs on the board could be blown, or the small connections could be melted.
We recommend that you locate the circuit board on Amazon Alexa and inspect the board. If the connections are melted, use a solder gun to redo the connections.
- Unable To Select The Weight Plates
These are smart dumbbells and allow the users the select the desired weight plates.
However, if you are unable to select the weight plates, we recommend that you align the dumbbells in a way that selectors are on the top.
Many people don’t align the dumbbells correctly, which is why the weight plates don’t move. In addition, you’ve to ensure that the dumbbells are lowered straight into the dumbbell tray.
- Unable To Select Outer Weight Plates
The outer weight plates can be easily selected by lifting the selector and sliding it until the dumbbell is aligned with one weight plate and lower it.
However, if this doesn’t work, we recommend that you rock your dumbbell’s selector from one side to another – it ensures that the weight plate and dumbbell are aligned and plugged on.
You can repeat these instructions on the other side of the dumbbell. Also, to prevent this from happening again, it’s better that you choose the same number of weight plates on both ends of the handle.
- Unable To Select Inner Weight Plates
It can be frustrating not being able to choose the inner plates, but the solution is quite easy.
It’s better to push the lock tab toward the dumbbell’s handle and rotate the disc in a counterclockwise or clockwise direction.
You can rotate the disc in any position and take your hands off of the lock tab. Also, make sure you’ve chosen the same number of weight plates on both ends.
- Erratic Weight
The adjustable dumbbells have been designed with an LED panel, which shows the weight. However, if the weight readings are erratic, you should turn off the dumbbells instantly.
Once they are turned off, wait for five to ten minutes to make sure the power charge is released from them.
When the time is over, turn on the dumbbells again and see if the weight issue is resolved.
However, if this doesn’t work, you have to get the circuit checked. The dumbbells are integrated with the circuit that helps control the features, so get it repaired.
- No Display
The LED display is a great convenience for the users because it helps keep an eye on the weight and other factors. However, if the display isn’t working, it can be frustrating.
The first solution is to check the wires because the crimped or bent wires can cause issues in the connection, hence the display issue. If the wires aren’t intact, get them replaced.
On the contrary, if the wires are working fine, you should check the magnetic pickup because the dumbbells are designed with a magnet on the flywheel.
In most cases, the magnet falls off, and the connection to the display is impacted. Unfortunately, the magnet cannot be reconnected, which is why we recommend replacing the magnet.
Last but not least, if the display has static, it indicates that the display IC on the circuit board is blown and has to be replaced. You can get the IC replaced by an electrician.
- Burning Smell
If the burning smell is coming from the dumbbells or their tray, you should turn them off immediately and make sure you don’t touch them to prevent any harm.
In most cases, the burning smell is caused by friction between the tray and dumbbells as well as short in motor and wiring.
First of all, if there is friction, you must get in touch with NordicTrack because only they can fix this issue.
Also, if the dumbbells are under warranty, you might be able to get a free repair. On the other hand, if there is no friction, there could be a shortage in the wiring and motor.
You can check the continuity of your motor with a multimeter and get it replaced by a professional in case there is zero continuity.
However, before you get the motor replaced, it’s better that you check the wiring. If the wiring is short, it indicates that some other electrical component is damaged and should be repaired.
- Difficult Adjustment
If you are unable to adjust the weight or alignment of the dumbbells, it indicates that the motor is damaged or you have increased the weight too much.
Ideally, you should start the troubleshooting process by reducing the weight a bit. When you reduce the weight, reboot the dumbbells before trying them again.
However, if reducing the weight doesn’t work, you should get the motor checked – in case of damage, you should get the motor replaced because the repair is not a reliable option.
Last but not least, you should get the motorized weight selector checked because it’s responsible for changing the device’s weight. So, don’t forget to get it checked.
- Unable To Create The Presets
When you get your hands on adjustable dumbbells, it will allow you to create fifteen different presets. However, if you cannot create the presets, it’s likely that your iFIT subscription is expired.
With the dumbbells, you will get a free subscription for only thirty days. So, if the thirty days have passed, you should purchase a new subscription.
On the contrary, if you already have a valid subscription, you should check the internet connection because it should be connected to a 2.4GHz Wi-Fi network.
The wireless band can be checked and changed from the router’s settings.
The Bottom Line
These smart adjustable dumbbells are a reliable option for beginners. However, they have multiple errors that can be resolved by following the troubleshooting guide in this post.
For more help, contact NordicTrack!
YEESSSSSSS!!!! Your video for #5 “Erratic weights” was exactly what I needed.
Thank you, and hopefully this positive comment will drive more traffic to your site.
– Joel