August Locks are the best smart lock options that you can get from the market, and they are pretty great in terms of convenience and security.
August locks have to offer tons of cool features that make the whole smart lock experience bliss for you, and you will love having these locks around.
However, the initial setup can be a bit complicated at times, and you will struggle to get through the setup routine on your own.
So, you will find that the majority of owners rely on seasoned experts to help them with the installation and the setup.
Hiring such experts and local contractors can be a bit draining on your budget, but the performance and reliability of the lock will remain consistent for many years.
August Lock Invite Not Working
So, it is not that bad of an idea to spend a bit of budget on getting a replacement.
One such cool feature is shared access which allows you to share the link with other people who can unlock these locks through their phones. If the invitation is not working, here is how you can fix it.
1) Try a restart on your phone
The most common and most workable solution for these sorts of tech problems is restarting the phone, and all get well.
So, if you have received an invitation and you are unable to get it working, you will need to try a restart on your phone.
This will ensure that there are not any sorts of connectivity issues that can hinder your experience, and you will be getting the feature to work easily.
Once you have restarted the phone, try clicking on the link again, and you will get access to the locks easily in your app.
2) Check The Network connection
Most of the time, such issues are a result of slow internet speed or if your internet speed is getting affected by some reason, and it should be pretty easy to have that fixed.
You will need to ensure that the recipient phone has a good network connection and should have the right internet speed to ensure that it is able to establish the connection with the lock without having any issues.
Once you make that sure, try clicking on the link again, and you will be able to gain access easily.
3) Update the application
You must know that the encryption is on the application, and your app sends a unique encryption code to the lock for unlocking purposes.
So, if you are having an issue with the link not working, this might be caused due to an outdated application.
The main thing to keep in mind at this point is that if either of the applications, like the sender or receiver, is using outdated information, the link will not work.
Make sure that you are updating the application on both phones, and then send a fresh link after you have updated the application on both phones. It will help you gain access easily without getting any sort of problems.
4) Check Mobile Number Format
At this point, there is a chance that the issue is more with the input and not the application itself. While it might not seem like that big a deal, the vast majority of owners run into this issue because they are using the wrong format.
You will have to rely on the international format when using the number to invite the guests, and the guests should have the application already installed and linked with the phone number. From there, you can send an invite one more time, and it should work accordingly.
It all comes down to how you’re planning on addressing the situation with the timer, and these fixes should sort you out in most situations.
So, there is no need to get alarmed or confused when you can’t seem to get a decent enough response from the invite features.
All that you have to do is to switch the format from the local numbers to the internal prefix, and that will be enough.
You can also inquire about the international prefix from an expert or search it up on Google. Hopefully, you will not have to struggle with more errors at this point.
5) Try A Different Phone
Sometimes, all you have to do is to switch over to a different phone. This is especially true if you’re using an older device that has not been updated in a while.
So, if the OS on your phone is not the latest, it will present you with some errors down the road.
The only consistent method for limiting and addressing these errors is to try out a different phone. That might seem like a drag, but you’re not left with many choices.
So, either update the current device or get a new one, and there is no other method around it. If you’re lucky, you will not have to bother with the same errors when inviting new guests.
So, be sure to check on the OS version on the phone you’re trying to invite, and that will be enough to help you limit these errors with the unit.
6) Cycle Airplane Mode
If you’re sure that the phone that you’re trying to invite is updated, then the possibility of a minor communication bug increases by a huge margin.
Luckily, it is not that hard to limit and fix these errors. All that you have to do is to enable airplane mode on the device for a few seconds.
To do that, just scroll down to access the notification shade and then click on the airplane icon. From there, you need to wait for a few seconds and let the airplane mode engage properly.
After waiting for about 40 ish seconds, you can follow the same routine to turn off this mode and go through the invite routine from the admin account.
Ideally, all the errors will be addressed right here when it comes to minor communication bugs. One more thing that you should check here is the app permissions.
Sometimes, battery optimization features or other third-party applications can create issues with the app permissions, and you need to make sure that the app is allowed to access your contacts and the network.
You can do that by accessing the application settings from the main settings tab on your mobile device. From there, you just have to access the permissions option and then toggle on the permissions that is relevant to the application’s connection.
7) Reset the lock
If you have tried everything above and you are unable to make it work despite checking the network connection and updating the applications on both apps, you will need to reset the lock, and that will make it work for you.
Reset should be easy, and you can try resetting the lock through the application that you are mainly using for connectivity.
The reset option is available in the settings, and then you will be able to connect it with the app again, and the invite link option will start working.
8) Ask the Official Support Team
Lastly, you just need to call it a day and reach out to the official support team. There is no point in wasting hours of your time trying to adjust these issues on your own when you can get help from a complete panel of experts.
All that you have to do is to list the issues that you are facing to an expert working on the official support channel, and he will take charge of the situation.
From there, fixing the situation should come easily to you, and you will not have to bother with more errors on your own.
Hopefully, it will not be that complicated to fix minor programming bugs, and addressing the system’s complications will come easily to you when you’re getting help from a certified expert.
Wrapping Up
Can’t seem to get past the situation with the August lock invites not working? Just follow through with the fixes listed above, and you will be sorted.
It all comes down to the programming side of things, and you can address these errors pretty easily most of the time.
You can start the process by fixing the network connections and resetting the application. From there, you can also check on the programming side of things and try power cycling or resetting the lock.
All that you’re trying to do here is to address the issue by refreshing the programming of the lock.
If you’re lucky, you will not have to bother with resetting the unit itself. However, if none of the fixes mentioned above help you address these errors, then your hands are pretty much tied here. You will need to reach out to the official support team for help.
They will inquire more about the situation and look into your account to list the possible issues with the system.
You will not have to fix all of these errors on your own, and seeking some pointers from the experts will make your life much easier. Hopefully, you will not have to deal with more hassle.