The wireless Arlo Pro 4 unit is nothing short of phenomenal when it comes to modern security devices. Aside from its beautiful design, you will get exceptional quality and clarity from this camera. The installation is pretty simple, and it shouldn’t take more than a few minutes to completely add this camera to your existing security system.
However, just like all security devices, you will run into minor issues like Arlo Pro 4 2-Way audio not working. This communication feature was one of the primary drivers behind the sale of this new unit, and the following methods will help you fix Arlo Pro 4 2-Way audio not working.
Solutions For Arlo Pro 4 2-Way Audio Not Working
- Update Microphone Permissions
The leading cause behind the Arlo Pro 4 2-Way audio not working is almost always blocked permissions. There is a good chance that you’re in the same boat, and the mobile device is blocking your audio from going through the application. Luckily, this fix here is pretty simple, and you just have to update the microphone permissions through the mobile settings.
Go to the application info and then click on the permissions tab from the Arlo 2 settings. Now, you just have to enable these permissions and then try to launch the Arlo 4 application again. This time around, the 2-way audio should work perfectly with your Arlo 4 unit.
- Check Firmware Version on Your Arlo Camera
Outdated firmware is the next reason why you might be dealing with these issues. If you’ve not updated your Arlo 4 unit in a while, then that is likely why the 2-way audio is not working. The only solution here is to check the current firmware version and download updates for your Arlo Pro 4. It shouldn’t take more than a minute to get through this step, but a slow internet connection can lead to some complications.
- Hard Reboot Mobile Device
Hard rebooting the mobile device should be your next move when the audio is not going through. Similarly, you should refresh the network connection by power cycling the router as the Wi-Fi strength is a major contributor to this issue. So, just hard reboot the system and then check the response from your Arlo Pro 4 camera. Most of the time, you won’t have to deal with any complications, and the camera will respond to your audio output.
- Reset Arlo Application
Sometimes, you will just be dealing with minor programming bugs that can block your audio from going through the app. You can reset the Arlo application by clearing the application data. All you need to do is to open up the application settings and open up store configurations. From there, you can clear up the application data and stored cache.
This will be enough to reset the application, and you can log into the Arlo account again. Hopefully, the programming-related issues will be eliminated at this point, and your application will start taking audio from the microphone.
- Reset Arlo Pro 4
Resetting the Arlo Pro 4 system will also help you address issues with the security camera. This will wipe away all the configurations, and you will have to set up this system with your Wi-Fi again. It can take a bit of time to configure everything from scratch, but getting your system back to factory defaults is one of the most effective methods of addressing issues with the 2-Way audio features.
You can reset this camera by holding down on the camera button for around 20 seconds, and the LED indicator will start blinking. Once the LED indicator changes color to amber, you can release the button and wait for the unit to reset fully.
- Call Arlo Support
Calling the Arlo support team will help you avoid the hassle of narrowing down the issue yourself. Instead of spending hours in the troubleshooting process, you can just call the experts from the Arlo support regarding this issue with the 2-Way audio.
They will provide you with more perspective on the situation, and you can simply follow their instructions. In case your unit is defective, just demand a replacement after claiming the warranty. That way, you won’t have to worry about wasted money.