We’ve come a long way when you’re talking about smart security systems. You’ll remember that not even a decade ago people had to spend thousands of dollars on a new security system.
Now, that can be done pretty cheaply (and with more efficiency). So, try shifting your focus towards security solutions.
While smart cameras can surely offer enhanced security inside your house, it can be quite concerning if you suddenly have a camera start to act up.
Talking about this, you will often hear from Arlo users about their camera not recording for some reason.
Now, this situation can be pretty serious. How can you be at ease knowing that your security system is not working properly? The answer is that you can’t!
So, you need to focus more on figuring out how to fix this situation with the smart camera not responding.
As it seems, this is a pretty common issue that even you can run into. In case you already have, then you should learn how you can troubleshoot this issue.
For this purpose, we will be listing some of the most effective ways through which you can get this issue resolved. So, let’s get right into it!
Fixing Arlo Camera Not Recording
- Checking For Connectivity Problems
If you are noticing your camera is not recording, then you can start by checking whether all the cables are properly connected to the base station as well as the camera.
Once you have ensured the connection, you can then move on to checking for Wi-Fi connectivity. You can also try disconnecting all the cables for a short period to see if that works.
Furthermore, we recommend that you make sure that your Arlo camera is connected to its Base Station. There could be a network problem between the two devices which will require you to try using a different ISP.
- Poor Positioning
Another common reason behind your camera not working like intended could have something to do with how you have installed the device.
Especially if you have installed the camera on your own, there’s a good chance that you might have messed something up.
In such cases, it is suggested that you first attempt to check the alignment and positioning of the device.
There should be a user manual guide attached with the camera which has all the information regarding the height and positioning of the camera.
Apart from that, you should also keep in mind that these cameras work best when they are covering a large area.
- Change Power Management Settings
At this point, you should think about changing the power management settings. While the idea of recording the video in 4k or 2k sounds great, it is still demanding on the camera. We know that the video or the recording will look phenomenal.
However, changing the power management will help you get better reliability. When you’re talking about more quality or more reliability, it is always better to go with better reliability.
Yes, you will be losing on some quality, but it shouldn’t matter as much as the consistency of the camera.
So, if you’re also stuck and can’t seem to figure out a solution on your own, just launch the Arlo secure application. From there, you can click on the “gear” icon. This will open up the settings menu, and you should browse over to the video settings.
Here, the main focus should be on the power management settings. You can select the option of “optimized,” and that will help you with a reduced quality but better consistency.
The power management will be initially set to “Best Video.” You can’t stick to this setting, and the only logical mode of action is to try out the optimized feature. Hopefully, you will not have to hassle as much with the power management side of things.
- Refresh Subscription Status
Sometimes, owners run into thesis issues because of their expired subscription. Yes, the Arlo camera will give you complete control over the recording, but you will still have to pay the monthly fee. The 2k and the 4k features are not free!
Sad as it may be, you will have to spare some cash for the subscription. The good thing about the subscription plan is that you will not have to pay a massive budget.
A minimal investment is usually enough, and you’ll benefit from a lot of security features.
You can’t really put a price on your security or the security of your family. So, we will encourage you to test out the subscription. You will be more than just amazed with the features offered by the subscription.
All that you will have to do is to set aside a few bucks each month, and the subscription will refresh. So, if you’re suddenly not able to record with the Arlo camera, now might be a good time to check the subscription status.
- Remove Auto Zoom
Some of the more unique features like Auto zoom and tracking are undoubtedly incredible. You will find these features to be phenomenal when you’re using the live feed.
However, when it comes to recording, Arlo still has ways to go before these features can work consistently.
So, you should just turn these features off (bummer). While you will not be able to make sure of the incredible and reliable tracking features, the recording will still work.
There is no need to get stuck on the minor details, and you should always ensure the basic reality of the features.
So, instead of valuing the auto zoom or the tracking features, you should value the recording feature.
It might not sound amazing, but it will be all that you will have to rely on in case of an emergency. There is no gain in taking the risk while testing out the other features.
Still, you can engage the official Arlo team to help you out here. It is not set in stone that you have to fix this issue on your own. You should expect more invention from the official Arlo team when you’re a premium subscriber.
So, instead of sitting on your hands and getting confused, you should pick up the phone and call the official support team.
Explain your end, and have these officials help you out with the process. That way, you will be able to avoid many pitfalls and errors.
- Possible Obstruction
Any kind of obstruction between the camera may also cause your camera to act up in all kinds of ways. To prevent this from happening, you will have to ensure that none of the objects are blocking your camera’s field of view.
For instance, there could be a tree, glass, frame, or a wall that might be causing the camera to not get a proper view.
As a result, you should make sure to place the camera in a spot where you get the perfect coverage without anything blocking the way.
- Reboot Your Base
There’s also the possibility of facing a simple bug. Though if that is so, then we recommend that you start with rebooting your camera’s base. During the reboot, another thing that you can try is to reinsert all the batteries inside your camera.
This will make sure that your devices go through a complete power cycle. At the same time, you can also check your camera’s settings and ensure whether you have the correct mode selected.
- Resetting Camera
If this issue still seems to persist, then one last thing you can do for troubleshooting the camera is to go for a complete reset. This should wipe all the settings that have been previously stored inside the camera.
For learning how you can reset the Arlo camera, you can refer to the user manual guide. Once the reset is successful, you may have to go through the setup process again.
After completing the process, your camera should start functioning with factory default settings.
The Bottom Line:
Annoyed with having your Arlo camera not recording? Before you start to worry, you should know that there are several things that you can try which can help you get rid of the problem.
So, instead of getting alarmed, you should take some action and try to implement these solutions.
Similarly, all of them are mentioned right above the article. Though if you seem to be stuck with the issue even after following these instructions, then you should try contacting customer support for further help on the matter.
Most of the time, you’ll have control of this situation with the Arlo camera not recording.
Things only get serious when there are hardware issues with the camera. so, if you believe that the camera is defective, the better thing is to leave this job to the officials.
Now, the idea of spending more cash on the same model might not sound amazing to you.
However, we’re confident that you will not have to spend a single penny (as long as you’re sitting on a valid warranty that is). So, try and reach out to the officials when you’re stuck!