While Amysen smart plug claims to be one of the most consistent devices on the market, there is no deficiency of complaints on connection issues with this unit. It is true that these connection issues are easy to handle, but you will still be annoyed when you can’t set up the unit after purchasing it for your home.
Still, you won’t have to go through a ton of troubleshooting steps to get the device working again. As long as you’re sure that the smart plug is not damaged, following this troubleshooting guide should help you connect the Amysen smart plug. So, test out a few of these methods and check the response from your smart plug.
Amysen Smart Plug Won’t Connect
- Check Response From LED Lights
The LED lights on your smart plug should be blinking blue when you’re trying to connect it with the home network. The flashing blue LED indicator will show that your Amysen smart plug is in pairing mode, and you can proceed with the connection. However, if the LED indicator is not responding and there are no lights flashing, then you need to find a different outlet for the smart plug.
There is a good chance that your current outlet is damaged and is not supplying the smart plug with sufficient energy. Simply trying out a different outlet will help you address these power issues, and the smart plug will connect perfectly to your network once it is in pairing mode.
- Power Cycle Your Amysen Smart Plug
Even when you’re sure that the power outlet is working perfectly, you will need to cycle the power through your smart plug to address these minor bugs. All you have to do is to remove power from the smart plug for around 2 minutes and then plug it back into the outlet. The LED on the side of the smart plug will light up and then start flashing after a few seconds if the unit has not been set up at this point.
- Take Your Plug Closer To Wi-Fi Router
The range issues with the home network are also pretty common and create these problems with Amysen smart plug not connecting. The only thing you can do here is to move the Amysen smart plug close to the router and remove interferences from other wireless devices by temporarily turning them off. This will be enough to address the problems with the signal strength, and you will be able to connect the Amysen smart plug to the home network.
- Reset Smart Plug To Factory Defaults
Resetting the smart plug is another effective method of eliminating minor programming bugs, and you will just have to hold down on the power button for 10 to 15 seconds to reset the smart plug. Once the unit resets, the blue LED indicator will start flashing, and you’ll be able to connect the smart plug to the home network without further complications.
- Update Wi-Fi Credentials
Sometimes, you will have to update the Wi-Fi credentials to get the Amysen device working with the home network. If there are any special characters or symbols in the Wi-Fi credentials, the device won’t connect to the network. So, to eliminate these issues with the home network, you can proceed with updating the Wi-Fi credentials to simple numbers and alphabets.
Once the credentials are updated, you will have to connect all the smart devices and accessories with the home network. So, it will take you a bit of time to get all of your smart devices working after changing the credentials.
- Use A Different Network
If you’re not that sold on the idea of resetting the router or changing the credentials, then it is better to simply rely on a different router to connect to your smart plug. This will help you narrow down on the actual problem and you’ll know for sure whether or not your home network is behind this issue.
If the smart plug does work with a different unit, you will have to reset the home network to get your Amysen device working with the network. However, if the unit is not responding even after changing the network then you need to get a replacement by contacting the dealer.