The affordable Amysen smart plug is pretty handy, and you won’t need to purchase a smart hub to install these systems in your home. These devices are one of the easiest to handle when you’re trying to avoid the hassle of maintaining a set of smart hubs. However, that doesn’t mean that you won’t ever have performance issues with the Amysen smart plugs.
Just like every other smart device, these smart plugs also run into programming issues. Most of the time, it is not that difficult to fix these issues, and the following guide on Amysen smart plug troubleshooting should help you get the ideal performance from your device. So, just follow through with the list and test out the troubleshooting methods.
Amysen Smart Plug Troubleshooting
- Responsiveness Issues
Responsiveness issues are the most common with these smart plugs where you won’t be able to get the device to work through the smart application. This is usually caused by weak signal strength from the router when you’ve placed the router too far from the smart plug. The only fix here is to find a new spot for your smart plug.
Simply unplugging the smart plug and putting it closer to the router will address this situation. You can also choose to purchase a better router for your smart device and then try connecting it to the Amysen plug.
- Not Connecting To Network
Sometimes, the smart plug won’t connect to the Wi-Fi even when you’ve placed the router within 20 feet of the smart plug. This is a minor bug that often presents itself in the older models, and you should be able to fix this bug by power cycling the smart plug. So, remove the Amysen smart plug from power and then plug it in again. This should be enough to address the connection issues, and your smart plug will start working perfectly.
On the other hand, if the issue persists, then you’ll have to reset your smart plug to factory settings. This will wipe all configurations as well as the bugs that are creating connection issues with your router.
- Pairing Problems
The smart application can also create pairing problems with the Amysen smart plug where your plug won’t connect to the mobile device. This issue was more common for users with outdated applications, and you need to put more focus on updating your smart application. That should be enough to get ahead of these pairing problems, and you can further power cycle the smart plug before trying to connect it again with the smart application.
If the issue is not fixed after updating the application, then you should narrow down the problem by using a different mobile device. You can further engage the experts from Amysen customer support to get the smart plug connected to your mobile application.
- Alexa Skills Not Working
The Alexa integration is one of the main selling points for this smart plug, but it can sometimes malfunction if you’ve not set up the smart plug correctly. The only method of fixing this issue is to remove the smart skill through the Alexa application and then add it again. That should be enough to address this situation with Amysen skills not working with Alexa, and you’ll have complete fore controls through the voice commands.
Some owners also pointed out that updating the voice commands after reconnecting the plug helped them through this issue. So, you should also change the phrases and try to connect the smart plugs one more time.
- Amysen Plug Won’t Power Up
If the smart plug is not powering up, the first thing you need to check is for voltage issues from the source. However, if you’re sure that there are no voltage issues from the source, just get in contact with the dealer and have him send you a replacement. There is a chance that your plug is defective, and the warranty should cover this issue if the purchase was recent.
Overall, you’ll be able to fix the majority of these issues by simply power cycling the smart plug. SO, instead of looking towards other troubleshooting guides, just remove the plug from power for a few minutes and then plug it back in. Hopefully, you won’t have to reset the plug, and it will start working.