Facing issues with your doorbell chime can be quite frustrating. Whenever you notice your doorbell chime act up for some reason, there are several things for troubleshooting the chime. Speaking of which, the ADT doorbell chime not working is a common query that we have seen plenty of users have.
If you are also someone who is experiencing a similar issue, then this article is for you! Using the article, we will be giving you all the details that you will need for fixing the issue. So, let’s get right into it!
Fixing ADT Doorbell Chime Not Working
- Battery is Low
One of the most common reasons behind a doorbell’s malfunction is because of a low battery. As these devices heavily rely on a battery for working, it could be that your doorbell is currently running low on the batteries.
To fix this, you will have to get supported batteries for your doorbell. Once you do, all you have to do is to replace the batteries on your chime after which it should be able to start working again. However, before you decide to fully replace the batteries, you can still try recharging your batteries. Doing so will require you to follow these steps:
- Start with removing the battery cover from your chime. For this purpose, you will have to remove the mounting bracket by pressing down on the tab found on the bottom.
- As soon as it’s loose, you can attach the doorbell to a USB charging port and charge the device using a USB cord. It should take anywhere around 6-8 hours for the device to fully charge.
Once the doorbell is charged, you can remove the cord and put everything back in its place. Test whether the chime starts working. If not, then try replacing the battery instead.
- Resetting Your Chime
If you are facing any sort of issues caused because of buggy settings, then the best course of action would be to fully reset your chime. In case you aren’t aware of how you are supposed to reset your chime, here are the steps that you will need to follow:
- Through the touchpad on your ADT, try going to the Tools menu found on the right part of your screen.
- After putting in your master code, you should get access to various users and advanced settings. Simply choose settings and go to Chime.
- In this menu, toggling the chime on should help you successfully reset the whole device.
Once the reset process is complete, try checking whether the doorbell chime is now operational.
- Seeking Professional Help from a Technician
At this stage, it is highly recommended that you get in touch with a professional technician instead. After contacting him, try calling him in the house and let him have a look at the chime. This way, he should be able to figure out the reason why your chime isn’t working along with helping you getting it repaired.
There’s a good chance that you might have defective components for which he should be able to apply repairs accordingly.
- Contacting Support
Besides calling a technician, you can also refer to the customer support team and seek their advice. Be sure to let them know all about the issue that you are facing coupled with the things that you have already tried for troubleshooting.
Similarly, once they get a good look at your case, they should be able to suggest further troubleshooting steps that you can follow for getting rid of the issue.
The Bottom Line:
Is your ADT doorbell chime not working? Most of the time, a low battery can cause such issues to pop up. If the battery’s already charged and fully operational, then resetting the chime should help remove any bug inside the chime. Luckily, the reset process on the device is quite simple. Still, if you are struggling to get around the issue for some reason, then be sure to refer to the instructions above!