The biggest reason why so many users purchase security cameras is the motion detection features. A reliable security camera can be somewhat expensive, and you’ll find customers complaining about prices on brands like Wyze and Reolink. YI cameras address this situation with their affordable and easy-to-set-up systems. However, when it comes to motion detection features, there can be a few minor bugs here and there.
Usually, these bugs are related to the camera configurations, and there isn’t a real issue with your unit. So, if your YI camera motion detection is not working, there is no need to worry about a thing. Just follow through with some of these fixes, and everything will be in order.
YI Camera Motion Detection Not Working Fix:
- Re-enable Motion Detection
The motion detection features are directly disabled when users set up their cameras, and you need to manually turn on these features to get a response from the camera. These features are turned off to preserve the battery life, but if you’re not that bothered with purchasing a repayment every few months, just access the camera configurations and turn on the motion detection features.
Even if the features were initially turned on, there is no harm in cycling them off and then on one more time, just to be sure. There is a good chance that you won’t have to bother with more issues.
- Check Target Region
Sometimes, the issue is not with the configurations, and you need to adjust the camera placement to avoid further complications. There is a good chance that the target region is too close to the camera.
So, you need to adjust the angle accordingly and move the camera further away from the target region. Make sure that the complete area is covered by the camera and that there are no mirrored sections right in front of the camera. That will directly improve the performance of your unit.
- Remove Obstructions
It is also possible that the camera view is obstructed by some object, and you need to clear up the obstructions to get a clear view of the surroundings. Usually, it is not that hard to remove obstructions, and you can further isolate the issue with YI camera motion detection by judging the live feed. Make sure that you can clearly see the target region and then check the response from the motion detection features.
- Check Sensitivity
At this point, you should also bump up the sensitivity by a slight margin. Usually, due to false alerts, owners set the sensitivity to a minimum, and there is a good chance that you’re missing input because of low sensitivity. So, all you need to do is to change the camera sensitivity settings and then check the alerts from your unit.
Keep in mind that you should only increase the sensitivity levels by a slight margin, and there is nothing more that you can do about these errors. So, just adjust the sensitivity a bit and then check the response from your YI camera. Hopefully, the issue will be fixed once you go through these configurations.
- Go Through App Permissions
Even if everything is set up perfectly, the camera won’t respond with any alerts until the app has permission to send notifications. So, you should open up the mobile settings and then browse to the app configurations. From there, you can easily access the app permissions to check whether or not the camera is allowed to send notifications. If the permissions are restricted, you can toggle them on directly from the phone settings, and that should be it when it comes to motion detection issues with the YI camera.
- Power Cycle Your Camera
Lastly, a quick power cycle is always a good idea to address minor programming bugs. You won’t be losing on any configurations, and a reset will simply refresh the connection to the mobile application. So, remove power from the camera and then power it up one more time. If there are no serious hardware issues with the camera, then the issue should be fixed at this point.
Most of the time, the issue will be fixed as soon as you adjust the sensitivity levels. However, if the problem remains even after going through all of these fixes, then you need help from official support.