Reolink Cameras present a compact design to the users and are effortless for homeowners to set up. These units have been in the market for a long period, and you’ll enjoy a ton of utility from these security units. While there have been some reports on the Reolink camera not working, the reliability of these brands is unmatched.
Even if you run into issues with the camera not turning on or responding to user input, it is usually pretty easy to fix. You’ll just have to isolate the issue and then implement the relevant troubleshooting methods mentioned here to get your camera working perfectly. So, go through this list, and hopefully, you won’t have to replace the security cam.
Reolink Camera Not Working Fix:
- Check For Power Issues
You should always start by checking the power status on your unit, and you need to make sure the Reolink camera is powered up properly. Otherwise, you won’t get any response from your smart device.
Most of the time, you need to make sure that the power supply is in good shape and that the power source is supplying your camera with sufficient power. If you’re using a wireless model, then it is not that bad of an idea to install a battery replacement to get ahead of these power issues.
- Refresh Network Connection
Most of the time, it is the network and not the camera itself that is at fault. Users are unable to properly configure the network, and the camera doesn’t respond to a patchy connection. So, you need to refresh the network connection by rebooting the router.
Once the router boots back up, allow it to connect with your Reolink camera and then check the response from your unit. Hopefully, you won’t have to deal with more complications when it comes to the Reolink camera.
- Power Cycle Your System
At this point, there is no harm in power cycling your system, and that should be enough to address minor programming bugs in your system. All you have to do is to remove power from the camera for around 30 seconds and then turn the camera back on.
Wait for the camera to connect with your local network, and then check its performance one more time. Ideally, the issue should be fixed at this stage if there aren’t too many accessories connected to your home network.
- Limit Interferences & Improve Signal
You should also check the network connection and limit the number of wireless devices connected to the network to isolate the issue. Interference from walls and other accessories will only create problems with the Reolink cameras. So, just remove other devices from your router and then check the response from your security unit.
Similarly, it is not that bad of an idea to move the router closer to your camera. If the camera is already mounted, your only option is to move the router to improve the signal strength. That should help you address network-related issues.
- Check For Hardware Issues
There is always a possibility that your camera is damaged. If it is not turning on even after you refresh the power and network connections, then there is a decent chance that you’re in the same shoes. So, you should thoroughly check the camera for hardware issues.
If the camera is in rough shape, then your best bet is to claim the warranty. There aren’t any fixes that will help you fix a broken camera, and the smart move is to reach out to the dealer for a replacement. So, keep that in mind if your camera has been installed for a long time and seems to be in poor shape.
- Factory Reset Your Camera
On the other hand, if you’ve recently bought the camera, then a factory reset is in order. That will address all the programming bugs with the camera as long as the camera is not damaged. So, if you’ve thoroughly checked the camera for power issues and the hardware is in good shape, you should proceed with the factory reset process.
Overall, the majority of customers were able to fix their issues by trying a different network or refreshing the connection. So, there is a good chance that you won’t have to bother with all of these steps, and the camera will start responding after a quick power cycle and a network change.