The lockly door sensor detects whether a door is open or closed. It can be used to monitor the security of a home or office and to trigger an alarm if the door is opened unexpectedly. The Lockly Door Sensor monitors the status of a door, window, or other entry points in your home. It can be used to trigger an alarm, send a notification, or take other action if an unauthorized entry is detected.
If your lockly door sensor is not working, there are a few things you can do to troubleshoot and fix the issue.
Lockly Door Sensor not Working
- Check Batteries
First, check the batteries and connections to ensure they are secure and there is no corrosion. If the batteries look worn out, they’ll need to be replaced; follow the instructions in the user manual and get new batteries.
If the issue persists, try resetting the device. To do this, press and hold the reset button for 3-5 seconds. Before turning on the system, check to ensure the batteries are properly installed and adequate power is supplied to the unit.
- Check Door Sensors
Next, check if the door sensor is properly aligned with the doorframe. If the door sensors are not working, they may be out of alignment. The reed switch should be lined up with the magnet, and there should be no gaps between them. If the sensors are misaligned, readjust them until they line up correctly. Something such as a piece of furniture could be blocking the sensor. If the sensor gets blocked, move it and see if that fixes the issue.
- Check Wireless Connection
If the door sensor is properly aligned and there are no obstructions, the next step is to check the wireless connection. First, ensure that the lockly door sensor is within range of the base station. If it’s too far away, it won’t be able to connect wirelessly.
Next, check for interference. Other devices using the same frequency (2.4 GHz) can cause interference and prevent the door sensor from connecting. Try moving the door sensor to a different location, or if possible, change the wireless channel.
Lastly, check the signal strength. If the signal is weak, it can also prevent the door sensor from connecting. Let’s say more than one device uses the same wireless signal in the same area; that can cause unwanted interference. Try moving the lockly door sensor to a different location and see if that fixes the issue.
- Inspect Sensitivity Settings
If the locked door sensor is still not working, the sensitivity settings may be too high. The sensitivity settings control how sensitive the sensor is to movement. If the settings are too high, the sensor will trigger even when there’s no activity. To adjust the sensitivity settings, open the app and go to the “Settings” menu. You can change the sensitivity to see if that fixes the issue. Finally, check the door sensor’s sensitivity setting to calibrate it to desired settings.
If you’ve given a shot to all these troubleshooting steps and the lockly door sensor still isn’t working, contact customer support for further assistance.
To Summarise It:
-Check the batteries and ensure they are properly installed and have enough power.
-If the door sensor is not working, check to see if it’s properly aligned with the doorframe and if there are no obstructions.
-Check the wireless connection and ensure the door sensor is within range of the base station.
-If there is interference, try moving the door sensor to a different location or changing the wireless channel.
-Check the signal strength and make sure it’s not weak.
-Try adjusting the sensitivity settings in the app to see if that fixes the issue.
-Finally, check the door sensor’s sensitivity setting to make sure it’s properly calibrated.
-Check the wireless connection to ensure that the lockly door sensor is within the base station’s range and has minimum interference.
-If the sensitivity settings are too high, the sensor will trigger even when there’s no activity. Adjust the sensitivity settings to see if that fixes the issue.
-If you’ve tried these troubleshooting steps and the lockly door sensor still isn’t working, contact customer support for assistance.