It is quite common to end up facing problems when you are trying to connect your smart plug to a new device. Regarding this, Amysen smart plug users have been complaining about getting an error message about “Failed to add device”.
This brings us to today’s topic where we will be discussing all the possibilities as to why you could be facing this issue. So, if you are wondering what you can do about this, here are some of the ways you should be able to troubleshoot this problem:
Fixing Amysen Smart Plug Failed To Add Device:
- Checking Power Source
If you are getting this error message, then the first thing that you will need to check is whether your smart plug is getting the required power. Along with this, you also have to make sure if your plug is in pairing mode.
Start with inspecting the power outlet to which you have connected the smart plug. If the plug is getting the power, it should show a rapid flashing LED light. This also shows that the plug is ready to be paired.
- Incorrect Wi-Fi Bandwidth
The most common reason why you may experience any kind of connectivity issues with your smart plug is because of the Wi-Fi band. There’s a chance that you might have the Wi-Fi band set to 5GHz which isn’t supported by most smart plugs.
To fix this, you will have to ensure that you swap back to 2.4GHz Wi-Fi band mode. For this purpose, you will have to go to your router webpage and navigate to Wi-Fi settings. After saving the changes, your router will restart after which you should try connecting again.
- Reset Your Plug
At this point, you should probably try resetting your smart plug. This will make sure that your plug restores all of its stored settings which could be the reason behind your smart plug bugging out. Similarly, keep in mind that you will be losing all of your saved settings.
Resetting the smart plug will require you to hold down the power button on your plug. Keep the button held down for about 6-10 seconds. You should start seeing a blinking LED light that is an indication of your plug successfully being reset. It is also worth mentioning that you will have to go through the whole setup process again.
- Using the Same Wi-Fi Network
In case you are having a hard time trying to connect your device to the smart plug, it could be that you are currently connected to a different network. For your smart plug to successfully be able to detect and connect to your device, you have to make sure that you are using the same network on both these devices.
Most commonly, users tend to use cellular data on their phone which is why they may experience difficulties. However, this can be fixed by simply switching back to home network.
- Faulty Plug
By now, it would be safe to assume that there is something wrong with your plug. If that seems to be the case, then you won’t be able to get your plug working through simple troubleshooting steps.
But just in case, you can still try contacting the support team for further help on the matter. If your device is still under warranty, you should be able to get a free replacement unit. Else, you may have to spend a few bucks to get a completely new unit.
The Bottom Line:
Getting the error “Failed to add device” on your Amysen smart plug? Above, you should be able to find all the different solutions that will lead to resolving this issue for good. Be sure to keep reading the instructions in an orderly manner.
Similarly, if you seem to be confused about anything in the article, be sure to leave down a comment below. We will reach out to you as soon as we possibly can.