SensorPush units can be considered one of the most effective and easy-to-use systems when it comes to managing the temperature and humidity in any particular region. It will keep you updated every minute with new information on the temperature and humidity levels. So, if you’re looking for an affordable and easy-to-use sensor, SensorPush might just be the unit for you.
While there have been some complaints about the SensorPush device not reading, these issues are pretty minor and not that hard to fix. So, if you’re dealing with similar issues where SensorPush is not reading, try out these solutions. Hopefully, you won’t have to get the unit replaced.
SensorPush Not Reading
- Check Phone Configurations
You need to make sure that the Bluetooth features are enabled on your mobile device and that the application you’ve installed on your phone is on its latest patch. Some users mentioned that resetting the application by removing the stored cache helped them through this issue.
So, you need to access the mobile settings and navigate to the smart app to clear up all the cache and stored data. After that, you can go through the app configurations one more time, and that should fix the situation with SensorPush not reading.
- Limit Bluetooth Range
Bluetooth range is a major factor when you’re not getting any response from the SensorPush unit, and you need to limit the range between the smart unit and your mobile device.
While this sensor has pretty great wireless capabilities, it is best to stay within the effective range if you wish to receive continuous updates. Similarly, it would also help to remove variables like the extra wireless accessories to streamline the communication between your smart devices.
- Re-add SensorPush
Removing the sensor from the smart application and then adding it again will address minor connectivity bugs, and you’ll be able to get accurate reading through the device. So, if you’re sure that the unit is not damaged and it was working perfectly up to this point, just remove it from the app and wait a few moments before you add it again.
It is also a good idea to power cycle this sensor before adding it to the smart system. That way, you won’t have to worry about programming bugs, and hopefully, the unit will start reading the humidity and temperature levels.
- Get Fresh Batteries
At this point, there is a good chance that you’re dealing with drained batteries or a defective unit. If you’re sure that the unit was kept in good condition and is not physically damaged, just get fresh batteries for the system.
Installing new batteries will fix any power-related issues, and you need to make sure that the contact points are pretty clean as you’re trying to connect the system. Otherwise, the device won’t be able to start properly, and you’ll just be dealing with major connectivity bugs.
- Hard Reboot Your Device
Sometimes, all you need to do is to hard reboot your mobile device to get the unit working again. So, if you’re sure that there are no hardware issues with the device and your mobile phone has an updated OS, then hard rebooting the phone should address this complication with SensorPush not reading.
Once you’re done with the hard reboot, just connect the unit back to the SensorPush device and wait for the updates. Hopefully, you’ll start getting readings without any delay after the devices are connected. So, make sure to reboot your mobile device or try a different phone to connect with the SensorPush unit.
- Call Customer Support
Lastly, the possibility of a defective SensorPush device is always present. Even if your unit is in good shape, that doesn’t mean that it will work perfectly. So, at this point, you need to call the customer support experts about this issue, and they will help you narrow down the problem.
More often than not, the issue should be fixed after replacing batteries and checking the Bluetooth range. However, if the unit is indeed defective, you won’t be able to do much about the device. For this reason, your best bet is to call customer support and have them provide you with a fresh replacement. That way, you won’t have to bother with the same complications again.