The dealer support and the warranty behind Illumibowl are the main reasons why this product has been so successful over the years. While problems like the Illumibowl light not working are not that rare, the customer service will help you secure a fresh replacement when you’re dealing with these defects. So, there is no need to get concerned about the wasted budget as Illumibowl has got you covered with the best support on the market.
There are also other methods that you can rely on to quickly fix the Illumibowl light if it is not completely damaged. Here are some basic troubleshooting methods that will provide you with more perspective on the situation with the Illumibowl light not working.
Illumibowl Light Not Working
- Get New Batteries
Over ninety percent of the reports with the Illumibowl light not working were related to drained batteries, and there is a good chance that you’re in the same unit. The battery life can vary depending upon the overall temperature and the duration of use, and you should think of getting a replacement when the lights stop responding. If the unit has been installed for a long time in your restroom, just source fresh batteries and install them on the Illumibowl for optimal performance.
- Remove All Light Sources
This light will only come on when there are no other light sources present in the restroom. This feature is in place to preserve the battery, and you won’t see the Illumibowl light when the room is fully illuminated. So, make sure to remove all the light sources from your restroom that can impact the performance of the unit.
Once you remove these lights from the restroom, try checking the response from the Illumibowl Light. It should turn on when it detects motion in the dark restroom, and you won’t have to worry about the same complication again.
- Check Battery Connection Points
The battery connection points can also be behind this situation with the Illumibowl light not working, and you need to either clean these connection points or adjust their placement to fix the power to your lights. When these connection points are dirty, the battery won’t be able to transfer any power to the lights. So, you need to make sure that the power connections are managed properly and then try engaging the Illumibowl system.
- Change Orientation
The orientation of the Illumibowl light is directly related to its responsiveness to dark and motion. If the unit is not placed in a good spot, you will have to go through the manual instructions one more time and change the position where the sensors are not covered up. That way, you will be able to engage the light with motion in the dark. Otherwise, no motion will be detected by the light, and you’ll be stuck with an unresponsive unit.
- Remove Excess Water From Sensors
Sometimes, water can get into the system through the back panel, and you’ll have to take out the Illumibowl light and let it dry out in sunlight. You will have to wait for a few hours to let the unit dry out completely and then try putting the batteries inside the system again.
While the experts from customer support claim that it is completely waterproof, too much water can impact the performance of the unit. Luckily, drying out the Illumibowl light will address all of these concerns, and you will see an appropriate response from the lights after letting the sensors dry out completely.
- Claim Lifetime Guarantee
You always have the option of claiming the lifetime guarantee on this system if it is not working even after going through all of these issues. The Illumibowl support is pretty responsive and will help you secure a free replacement in case your system is defective. You should just write to their customer support and explain the situation to them. These experts will help you fix the problem, but if the unit is indeed defective, a replacement will be sent to your address.
Overall, you’ll just be dealing with power-related issues with the Illumibowl light, and fixing the battery connections and drying out the unit will address all errors. So, make sure you do that first before seeking help from customer service.