The rechargeable battery and the shortcut optimization offered by Roku Remote provide owners with increased convenience. It brings dedicated buttons for several streaming services from Netflix to Hulu and Disney.
Moreover, this remote can also be set up with Sonos and will only take a few minutes to go through the initial installation.
Roku Remote Not Working With Sonos
While some owners did point out connection problems with the Roku Remote not working with Sonos, you’ll be able to connect these devices after following these troubleshooting methods. You don’t have to go through any extensive troubleshooting steps when the Roku remote is not connecting to Sonos, and here are some pointers to help you with the connection.
- Fully Charge Your Roku Remote
The charging status on your Roku remote and the condition of the battery is the biggest reason why this remote might not work with Sonos. So, instead of trying to troubleshoot programming bugs, you should focus more on eliminating power-related issues. The battery health can deteriorate over time, and if you’ve had the Roku remote for a while, it is best to fully charge this battery before trying to use it with Sonos.
On the other hand, if the battery is completely drained, you won’t be able to secure any response from the Roku unit. So, make sure that your Roku device has optimal access to power, and then try hooking it up with Sonos one more time.
- Check Compatibility With Soundbar
The compatibility of the Roku remote with the Soundbar is mostly ignored by the users. Your Sonos system only works with IR controls from the remote. So, if you’re using a specific model of Roku remote that is not compatible with the Sonos audio unit, then there isn’t much that you can do about this situation except purchase a compatible remote. Make sure to seek information from the dealer on the compatibility of your units before making the purchase.
- Power Cycle Soundbar & Remote
Power cycling the soundbar & remote has helped several customers address this complication with the sound system. You should follow the same method if you’re sure that the power status on your Sonos system is optimal and there are no issues with the computability of your devices.
All you need to focus on is removing power from your sound bar and also removing all accessories for 30 seconds. Do the same for your remote, and then power both of these devices on before connecting them with each other.
- Go Through Setup Process Again
Sometimes, you’ll have to go through the pairing process again to set up your Roku remote with the soundbar. Make sure to follow the pairing instructions given in the Sonos app perfectly if you wish to avoid programming bugs. So, go through the initial setup again and pair your Sonos system with the Roku remote.
- Reset Your Soundbar
Resetting the soundbar is a decent method of addressing these issues, as you’ll be wiping all configurations from your Sonos unit. This will remove all the programming bugs and accessories that you’ve set up with the soundbar. So, remove the power cord from the Sonos system and then hold on to the join button as you supply power to the unit. This will start the reset sequence, and you have to follow the LED indicator until it is flashing green to connect the Roku remote.
This will also give you more perspective on the issue as if the remote doesn’t work after the reset, then either your Sonos system is defective, or you’re running into compatibility issues with the remote.
- Call Sonos For Help
If the unit is indeed defective, and won’t respond to the IR controls from the remote, then the only solution is to call Sonos for help. Explain the situation to them, and that will make it easier to narrow down the problem with your Sonos device.
The upside here is that the Sonos systems come with a decent warranty policy. Even if it’s been a few months since you purchased the Sonos audio system, it shouldn’t be too difficult to get a replacement by claiming the warranty. So, if your claim is indeed valid, just demand a replacement.