Furbo has established itself as the only smart dog camera that you can trust in the current market. The treat dispenser and the bark alert features brought forward by this device will help you keep track of your pet at all times.
Customers have been pretty happy with the Furbo Dog Camera so far, and the only issue that some users had to face was with the Furbo Bluetooth not working. This issue with Bluetooth is usually not that serious and can be addressed rather easily.
So, there is no need to concern yourself too much about this issue, and following these basic fixes should be enough to address the problems with Furbo Bluetooth not working.
How To Resolve Furbo Bluetooth Not Working
- Reboot Your Mobile Phone
When the Furbo system is not connecting to Bluetooth, the smartest thing to do is to reboot your mobile device. These problems are often linked with your mobile device and not the Furbo system itself. So, turn off the smartphone for a few minutes and then turn it back on. After that, you can turn on the Bluetooth feature on your mobile device and try to discover the Furbo system.
Some users also mentioned that you would need to rely on a hard reboot method to get your Furbo system working again. So, if the Bluetooth is not connecting even after rebooting the mobile device, try hard-rebooting your unit once.
- Power Cycle the Furbo Device
If you’re sure that the mobile device is not the source of the issue, then power cycling the Furbo unit is your next move. To power cycle this device, you have to remove the adapter from the outlet for around 30 seconds. After that, turn the power back on and use your mobile device to discover Furbo Bluetooth.
- Check for Green LED Indicator
You need to make sure that the Furbo system is broadcasting Bluetooth to connect to the mobile device. In pairing mode, the Green LED indicator on the Furbo device should be visible. This indicator shows that the Furbo system is actively broadcasting, and the issue is with your mobile phone. However, if you don’t see any green indicator on the Furbo unit, then the unit is either defective or running into some programming bugs.
- Reset Your Furbo System
The best method for eliminating programming bugs is to reset the Furbo system back to factory settings. It might seem like an extensive task, but the broadcasting issues will be addressed after this process. So, simply reset the Furbo camera by inserting a paper clip to press the reset button. You will have to hold down on the button for around 30 seconds, and the device will reset.
The LED indicator on the Furbo system will start flashing different colors, and you wait until this indicator turns green. This will be your cue to start the pairing process, and you won’t have to worry about the same complications with the Furbo Bluetooth not working.
- Use A Different Smartphone
Using a different smartphone is the next thing that you need to consider when Furbo Bluetooth is not connecting to the current device. If you’re sure that the system is broadcasting Bluetooth perfectly, then the issue is only linked to the mobile device. Simply rely on a different mobile device and then try connecting to Bluetooth again. This will be enough to help you through the issue with Furbo Bluetooth not working.
However, if the issue still persists, then you need to call someone from Furbo customer support. There might be some hardware issues with your Furbo device, and you can’t do much yourself to fix these problems.
- Claim Warranty
Claiming the warranty on the Furbo system is the next thing that you need to consider when the hardware is damaged. This brand has got you covered with one of the best policies on the market, and it shouldn’t be too difficult to secure a replacement. So, just reach out to your Furbo dealer and forward a warranty claim.
If the claim is indeed valid, you will get a replacement within a few weeks. So, make sure to engage the dealer when the Furbo system is not working, even after trying out all the methods mentioned in this troubleshooting guide.