Even though you’ll find top-end brands like Naim to be the better units, not everyone can afford to spend thousands of dollars on a single audio accessory. So, Sonos brings an extensive portfolio of decent audio systems that replicate the top-end performance while still sticking to a reasonable budget.
The Sonos system is not the cheapest, but when you’re talking high value, this brand has got you covered with the best options. The only problem is you will still have to deal with minor updating issues with the Sonos system.
While these issues are not that common, quite a few owners have complained about the update issues. So, here are some solutions to help you with the Sonos system not updating.
Sonos Not Updating
- Reboot All Sonos Accessories
Rebooting all Sonos products might seem like an extensive task, but it is your best shot at fixing the update issues. This issue was more common for users with multiple accessories installed in their households. So, if you’re in the same situation, just remove power from all of the devices for 2 minutes, and connect it again.
Once the devices are back online, open up the Sonos application and then check the availability of your devices. Wait for all devices to come online, and then try updating the Sonos system one more time.
- Check for Missing Rooms
The presence of missing rooms in your Sonos application is the next thing that you need to consider when dealing with these complications. When a room is missing in the application, it points toward communication problems, and you have to make sure that all rooms are able in the app to get the system updated.
So, check for missing rooms in the application and connect the missing devices with the application again to get them updated. This will be enough to address the situation with Sonos not updating.
- Bring Router Closer to Your Sonos Devices
The signal strength can also play into Sonos systems not updating. Many users make the mistake of keeping their devices away from the router. If you’re in the same boat and the router is placed in a different hall, then you need to limit the distance between your smart devices and the router.
Make sure that there are minimal interferences between the router and the Sonos device. That should improve the quality of the network connection, and you will be able to update all Sonos devices installed in your audio system.
- Reinstall Smart Application
Reinstalling the application should be your next move if the issue persists at this stage. While Sonos focuses extensively on addressing all the programming-related bugs in the app, there is still a chance that you’re running into app-related issues.
So, just remove the app from your mobile device and then install it again after rebooting your mobile unit. Make sure that your mobile device is on the latest OS, and then check the response from the Sonos devices. Hopefully, the audio system will update without further issues.
- Power Cycle Router
Power cycling the router is another great method of refreshing the network connection. It is pretty simple and won’t take much of your time. All you need to do is to remove the power from the router for a few minutes and then connect the power adapter again.
This won’t reset any configurations, and your Sonos device will automatically connect to the router. Once all of the devices are amiable in the application, go forward with the update, and that will be enough to address the issues with your Sonos system.
- Reset Malfunctioning Device
Sometimes, this issue with the Sonos system not updating is only linked to a specific device. The application will flash relevant error codes when the unit is not updating, and you will have to reset the device to factory settings to address these issues. So, if the issue persists after going through all of these troubleshooting methods, then reset the malfunctioning device.
You can further ensure involvement from the customer support experts to address these issues. That way, you won’t have to waste any extra time trying to isolate the issue with the Sonos system, and the audio system will update perfectly.