Battery-powered smart cameras are a great thing to have as they can run even when the power’s out. However, this does not mean that they are completely immune from facing any trouble as experiencing issues with the batteries is quite common. Speaking of which, users on the internet have been complaining about their Arlo camera’s battery not charging at all. This is why today; we will be using this article to share all the possible details that you will need for learning how to troubleshoot this particular error. So, let’s dive right in!
How to Fix Arlo Battery Not Charging?
- Checking the Power Adapter Cable
Before you start checking the battery itself, it is worth a shot to see if you have even correctly inserted the power adapter cable. It could be that the cable might have not gone all the way which is why you are now experiencing trouble.
Likewise, you should also check whether there is any kind of fault with the power adapter cable. For starters, ensure that your cable is completely inserted inside the AC power adapter as well as the camera. Once you have made sure of that, you can try testing out the cable and see if it even works.
- Reinserting the Batteries
Another quick thing that you can do to troubleshoot batteries that are not charging is to reinsert them. As there’s a good chance that your batteries might not have been installed properly, reinserting them should eliminate the possibility of that happening.
So, start with removing the batteries from your camera and keeping it turned off for a few seconds. Also, make sure that you have the adapter cable unplugged during the reinsertion process. As soon as you reinsert the batteries, you can try plugging the cable again.
- Checking For Any Possible Errors
You can try checking for any errors which will require you to log into your Arlo account. Once you’re logged into the account, check for any error message. If you do see an error message, try following these instructions:
- Use any other camera with the power adapter cable. If your other camera can charge, then you are probably dealing with a faulty camera.
- Similarly, you can also try charging the camera with another power adapter cable to see if that works.
Trying either of the two steps should filter out the possibility of faulting your camera or in the power adapter cable.
- Cleaning
Oftentimes, your camera’s contacts can get dirty which can cause all sorts of issues to surface. For instance, you might likely have debris or dirt stuck inside your camera’s contacts. To fix this, you will have to wipe or remove the debris from your battery as well as the camera.
Alternatively, you can also try using your batteries with a different camera which should help let you know whether you have a faulty battery.
- Seeking Out Professional Help
At this point, it is much better if you take this matter up to the support team and let them handle the case for you. As they should have a much better idea of why you are experiencing the issue in the first place, just be sure to tell them the things that you have already tried.
On the other hand, you can also try contacting any local professional out on the field and let him have a look at the device. This way, he should be able to get it repaired without any trouble.
The Bottom Line:
Frustrated with having your Arlo battery not charging? Though this can also happen because of your battery simply not being plugged with the power adapter cable in the right way, you should still check for any kind of faults. If you do find a fault with either the cable or the battery itself, you will have to get the component replaced.