We can all agree on how frustrating it can be to face issues with your smart app, not to mention the fact that these issues can end up affecting your smart devices as well. Talking about this, if you are currently using the Leviton app, you may have encountered an issue with it.
As mentioned by multiple users in the past, we have had various queries regarding the My Leviton app not working. So, in case you are facing a similar issue, then here are some of the solutions that you can try to fix the issue:
How to Fix My Leviton App Not Working?
- Update the App
You could be running an outdated version of the app because of which it may have started to act up. Though if that is the case, then all you will need to do is to update the app.
To do so, simply access your phone’s application store where you should automatically get an option to update the app. However, if you don’t see any option to update the app, then you’re already running the latest version of the app on your phone.
- Using a Different Device
You might be using a smartphone that isn’t supported by the My Leviton app. This usually happens when you are using a very old phone that hasn’t received any updates in a very long time.
In such cases, the only solution is to upgrade your phone. Before you do so, we recommend that you temporarily try using any other device for the time being. This way, you will be able to tell if it’s your phone that is causing issues with the app not working.
- Checking Your Network
Another reason for the app to not work like it’s supposed to might have something to do with your internet acting up. As a result, we suggest that you start by restarting your internet router. Ideally, try making the router go through a complete power cycle.
If that does not do anything for you, then you can try limiting the number of devices that are currently connected to your network. In case the issue persists, contact your ISP for further help on what could be wrong with your network.
- Servers Might Be Down
Although this rarely happens, there is still a chance that the servers might be currently down. When that happens, you won’t be able to access any of their services. Similarly, there’s nothing that you can do to fix this as this completely depends on the developing team.
However, they should already be working on getting the servers back online, which is why you will just have to wait a couple of hours before they start running again.
- Contacting Support
An easy way you can learn about the reason why you might be facing trouble with the app is by contacting the support team. If there’s any issue on the backend as mentioned above, the support team should let you know about it.
Likewise, if the problems are directly related to you, they should be able to come up with a few troubleshooting solutions through which you should be able to get the issue resolved. Just be sure to let them know about the troubleshooting steps that you have already tried. Similarly, ensure that you answer any questions that they might have after which you should have a better shot at getting rid of the issue.
The Bottom Line:
Don’t have any idea why My Leviton app is not working? In such cases, you should start with identifying your internet connection status and making sure that it’s working completely fine. Once you have made sure that there is nothing wrong with the internet, you can then move on to trying all the other troubleshooting steps that we have mentioned above.
So, if you wish to learn more about how you can resolve this, ensure that you read the details mentioned in the article.