8 Methods For Resolving Somfy Electric Blinds Not Working

Electric blinds are a great way of adding more comfort to your room. These can be programmed to gently raise when it’s time for you to wake up.

While there are plenty of brands that offer electric blinds, Somfy is a popular option that you can choose.

It offers the perfect blend of value and performance, and you won’t feel the need to upgrade after switching to this option. So, be sure to rely on this option when you can’t seem to find the right fit for your windows.

The only complication with this system is that you will struggle with the basic setup. It can be a bit extensive, and you will have to manage intricate details of the setup to get the ideal response out of the unit.

Though there have been recent complaints made by users regarding the Somfy electric blinds not working. So, in case you are also someone who is facing such an issue, then here are some of the things that you can do to fix the issue:

How to Fix Somfy Electric Blinds Not Working?

1. Power Cycle

If your electric blinds are not working at all, then the first thing that you can do to get it fixed is to make your blinds go through a power cycle.

To do this, you will have to unplug your motor for 30-60 seconds, after which you will have to reconnect the plug.

It will be more than enough to help with minor programming bugs in the system, and you will be sure to get a decent enough response out of the machine.

It will not take any extra effort on your end, and fixing the unit will come easily to you. So, proceed with a quick power cycle routine.

This should restore the operation of your electric blinds. However, if the issue persists, then try following the next step. 

2. Using a Different Outlet

You might have your electric motor plugged into a faulty outlet. To test out a power outlet, you can try plugging any other appliance into the outlet. If the appliance works, then there shouldn’t be anything wrong with the outlet.

Alternatively, you can also try connecting the electric motor to any other outlet that you have in the house.

3. Check For Obstructions

Sometimes, the issue is more related to the installation, and you need to go about fixing the unit accordingly to avoid more errors down the road. It all comes down to how you’re planning on addressing the situation.

Checking the unit for obstructions can be a bit hard at times, and you can remove the blinds from the frame and then check for foreign objects.

A quick cleaning cycle will do wonders here, and you will be able to avoid a ton of issues down the road. 

So, if you’re stuck in the same boat, just make sure to clean up the unit and blast it with compressed air. Ideally, that will be more than enough to help you get rid of the obstructions, and you can install the motor again.

Make sure that the alignment of the blinds is perfect and that there are no issues on that end. Otherwise, you will run into more complications and won’t be able to fix up the unit on your end.

Lastly, you can always hire local contractors to help you through these issues. Seeking help from locals is never a bad idea when you’re not sure about how to install the blinds. These experts have decades of professional knowledge and experience.

They will be more than happy to guide you through minor programming bugs and errors. Hopefully, that will be it, and you will have a much better time trying to set up the electric blinds. 

4. Resetting

A quick way through which you can successfully reset your electric blinds is by using the remote. You should be able to find a button labeled “My” in the center of the remote. All you have to do is to press and hold the My button for 8 seconds.

You should see a light start blinking. In case you don’t see a blinking light, you might have to replace the batteries before you can proceed. Anyhow, this will make sure that your electric blinds are reset.

5. Inspecting the Remote

Another thing that you can do is to physically inspect the remote for anything that might be out of place.

We recommend starting with the batteries and ensuring they don’t need a replacement.

Likewise, you should also try checking if the remote is even working or not. It could be that the remote has gone faulty, which is now causing issues.

A faulty remote or issues with the range can lead to these complications as well. It is not always the smart unit itself, and you have to figure out the situation with the remote if you wish to get a good response out of the unit.

6. Getting it Checked

If you are struggling with getting the electric blinds working on your own, then you can try getting professional help.

You should be able to call in a technician who can have a better look at what might be causing problems with the blinds.

Chances are that you might be dealing with a faulty electric motor. After thoroughly inspecting the blinds, you should be able to get them repaired.

This method should only be valid for users that are not sitting on a valid warranty.

If the blinds have been installed in your house for a few years, then you’re better off taking them to the local repair center.

However, if you have a valid warranty on this unit, then it will be much better to call the dealer to help you with the replacement.

Trying to get the unit fixed yourself will void the warranty, and you will lose your chance of getting a new unit from the dealer.

So, to avoid those complications, you need to reach out to the dealer about this issue first. Hopefully, you will not have to wait long to secure a fresh piece from the dealer.

7. Contacting Support

Besides getting help from a technician, you can also try contacting the support team for additional help on the matter.

Try letting them know about the issue that you are facing. After taking a look at your query, they should be able to advise solutions that should aid in resolving your problem.

8. Getting it Replaced

At this point, you could have a damaged device beyond repair. In such cases, we’re afraid the only solution is to get the whole device replaced with a new one.

However, we strongly suggest keeping this only as a last resort option. Furthermore, getting a replacement electric blind is bound to cost you quite a few bucks.

So, it is best to first test out all of the methods mentioned above, and you might just save yourself a bit of cash.

On the other hand, you can also rely on the warranty claim here. The deal on this unit is not that bad, and this brand stands behind all of its units.

So, you will not have that hard of a time trying to get a replacement for free.

All that you need to do is to provide the dealer with valid proof of purchase and list the defects with the unit. He will send you a replacement after completing the verification.

So, be sure to always reach out to the dealer when you’re considering a replacement. 

Hopefully, you will not have to deal with much hassle here, and the dealer will provide you with a fresh unit that won’t present these errors.

Just make sure to get this one installed by an expert, and you will have a much better experience in the long run.

The Bottom Line:

Stuck with your Somfy electric blinds not working? Most of the time, these issues are caused by some sort of problem with the remote or the power source.

In either case, you should try following the instructions that we have listed in the article above.

In case you do find any kind of confusion with the article, be sure to leave down a comment below!

You can also reach out to the official Somfy support team when you can’t seem to figure out the issue on your end. The experts there will help you through each step of the troubleshooting process.

All that you need to do is to list the issues with the unit and then proceed with following the fixes offered by these experts.

If you do conclude that the unit is defective, then you can rely on the warranty claim here to get a new unit. There is no need to struggle with the setup on your own. 

Seeking help from official customer support members will be more than enough to help you through minor programming errors.

Moreover, you can always rely on the warranty in case you get a defective unit out of the box.