Cloud storage is a great way to keep all of your data secure and stored in one place. Companies like Amazon provide cloud storage options, coupled with other services to their customers. Through Amazon drive, users are allowed to store all of their photos and other useful data and sync important folders.
Though recently, we have seen a couple of users getting issues with Amazon drive sync as it keeps getting stuck. If you are also annoyed with experiencing the same issue, then here are all the necessary steps that you will need to follow in order to fix it:
How to Fix Amazon Drive Sync Stuck?
- Checking Your Internet Connection
For all your files to successfully upload on the drive, it is necessary to have a reliable internet connection. If the sync process keeps getting stuck at one point, the chances are that you might have a poor internet speed.
To confirm whether this is the case, you can try running an internet speed test which should help you get an idea of what bandwidth you are getting. Similarly, we also recommend testing the internet by simply browsing the internet. If you do notice your internet to act up in any way, then you will have to get in touch with your ISP to get it fixed.
- Running Out of Storage Space
If the sync suddenly gets stuck at a specific point, then it is highly likely that you might have run out of available storage on the drive. Even though there are multiple plans available on Amazon drive, these plans still give you limited storage capacity.
Once the limit has been reached, you won’t be able to store any more files unless you clear out space or upgrade your storage plan. In either case, we suggest checking available storage space on the Amazon drive. If it is almost full, then make space for the files you are uploading.
- Uploading In-Compatible Files
Although the chances of this happening are quite low, there are still certain files that you can’t really upload on the drive. It could be that the reason why the upload process gets stuck all of a sudden is because of a particular file not meeting the upload requirements.
If that is the case, then you will simply have to make sure not to upload that file on the drive.
- Uploading Through Mobile Device
If you are uploading through a mobile phone device, then you have to make sure that you are not uploading a file that is too large for the upload process. Most users don’t have an idea about this, but there’s a certain limit on upload size that you can perform through a mobile.
So, it could be that you are currently uploading a file that has a very large size. Ideally, you would want the file size to not be larger than 2GB, which is the limit for upload size on most mobile devices.
- Getting In Touch with Support
If the issue still persists, then what we recommend you do is to get in touch with the support team. It could be that there is some sort of technical fault causing the drive to not work like it is supposed to.
Either way, getting in touch with a member of the support team should let you know why you are unable to get the drive synced. Furthermore, you should also have a better chance of getting the issue fixed. Just make sure to be as cooperative as you possibly can.
The Bottom Line:
It sucks to have your Amazon drive get stuck on the sync process when it is in the process of uploading your files. If you are sure that you have the required storage space for the upload, then you will have to troubleshoot the given issue. Luckily, you can find most of the solutions to this particular problem in the article above.
Following each one of them in an orderly manner should help you get the issue resolved in no time at all!