The Kevo smart locks are used by millions of owners across many different territories. Most owners prefer this option because of its phenomenal customer support. In case of any difficulties with the installation or integration of this unit, you can contact support to help you through the process. You will get a response in no time, and a certified professional will help you through every step of the way.
With an increment in the market share of these locks, issues like Kevo Fob not working are also becoming more common. Even though this accessory brings a ton of utility, you can run into some difficulties in the long run. So, read this troubleshooting guide to save some of your time.
Fixing Kevo Fob Not Working:
- Check Mode
One of the first things you should do with the Kevo Fob is to check its current mode. Many users make the mistake of using the Kevo Fob while it is in sleep mode. So, if your Kevo Fob is not working, it is likely that you’re in the wrong mode, and simply switching the mode should be enough to fix this error.
To change the mode, you can simply press the enroll button on the Fob with a small pin. After that, you will see a green LED flash that will activate the Fob for further use.
- Fix Enrollment
If you don’t see any green LED on the unit, then you’re dealing with enrollment issues. The Fob in your hand is not currently enrolled with the lock, and you will have to remove the back panel on the lock to enroll the unit again. Otherwise, you will just be struggling with a dead Fob.
Once the Fob has been enrolled with the required lock, it should work without further problems. Just make sure that there is a green LED on the Fob to isolate the issue.
- Reset Device
Sometimes you can run into this problem even though the Fob had been previously enrolled with the lock. To fix this problem, you should reset the lock and then go through the enrollment procedure again for all locks.
It can be a bit time-consuming to set up all the Fobs with your lock again, but it is your best bet in fixing the problem permanently. If there are no power-related issues with the lock, then the problem should be fixed at this point.
- Check Batteries
You should also try your luck with changing the batteries on your Kevo lock. Low batteries can lead to a variety of configuration problems with the unit. So, replacing the battery in your lock should help you deal with this problem on your Kwikset lock.
- Call Kwikset
Lastly, if the issue remains unfixed at this point, then the only thing you can do is call customer support. You might be dealing with a defective unit, and claiming the warranty should help you secure a new unit for your door. Just explain your issue to the professionals, and they will guide you through the process.