5 Steps To Resolve Schlage Lock Not Working After Battery Change

schlage lock not working after battery change
schlage lock not working after battery change

If you’re looking for a durable lock to maximize your home security, then going through Schlage or Kwikset’s portfolio will help you find the perfect unit for your needs.

Both of these brands have established themselves quite nicely, but you’ll have to extend your budget by a smaller margin to include these units in your setup.

You can also seek opinions from local experts regarding which unit will best match your requirements.

Lately, there have been a ton of queries on Schlage local not working after a recent battery change.

If you’re also dealing with a similar situation and the Schlage lock stops working once you install a new battery, then these solutions will help you get around the problem.

Fixing Schlage Lock Not Working After Battery Change:

  1. Check Compatibility

Most of the time, users running into this issue report that they weren’t using the right type of batteries in their Schlage locks.

So, there is a good chance that you’re stuck in a similar situation and don’t even realize it. Instead of looking for troubleshooting methods for this error, you need to install the compatible batteries in the Schlage lock, and it will start working perfectly.

Depending upon the type of Schlage lock or deadbolt you’ve installed in your house, the battery compatibility can vary.

You’ll have to either refer to the owner’s manual or reach out to someone from customer support. They will help you find the perfect batteries for your lock, and you won’t have to worry about compatibility issues again.

Most of the Schlage sense deadbolts rely on four double-A batteries, and you should only choose reliable brands even if their batteries are a bit costly.

Otherwise, you’ll struggle to maintain the performance of your smart lock, and it will start to malfunction again.

  1. Fix Damaged Connectors

In some situations, users have also pointed out that the battery connectors on their Schlage smart lock got damaged while reinstalling the batteries.

So, if you’re in a similar situation, then that is likely why the Schlage lock won’t work even after you try to install a new battery in the lock.

connectors

The lock won’t work until these connectors are fixed and the unit has proper access to power. Luckily, it is not that difficult to fix the damaged connectors, and all you’ll need to do is manage the orientation of these connectors to troubleshoot the problem.

Once the connectors are fixed with the wiring coming from the circuit, you can install the battery pack again, and the lock should turn on.

However, if the connectors are not sitting properly within the housing, then you’ll need help from an expert. Make sure to call Schlage customer support and explain your issue to them.

They will help you with some easy-to-implement techniques that can fix this problem with the connectors. So, instead of spending hours trying to fix the problem yourself, involve some experts, and the issue will be fixed in no time.

  1. Check The Wiring

It is also possible that the wiring connected to the battery pack got damaged when you were trying to install a new pack.

So, you’ll have to check the integrity of wires going from the battery to the circuit to get ahead of the problem. Most often than not, you’ll find a loose connection point that was creating this problem with Schlage lock not working after the battery change.

wiring check

Ideally, you can just fix this problem by securing the connection points and fixing the loose points. However, if you’re dealing with some kinked wires, then there is a good chance that these wires are interrupting the power flow in your unit.

So, you’ll have to replace these wires and then install the battery again to get the lock working.

All in all, you’re trying to patch the power issues in the lock, and if your lock shows no signs of power, then these three solutions should help you get ahead of the problem.

Otherwise, you’re dealing with a defective circuit board, and you’ll have to claim the warranty. Reach out to your dealer and explain this situation if the lock doesn’t work even after fixing all of the power connections and the compatibility issues.

  1. Reset Lock

If there are signs of power in the lock and you’re just struggling to manage the operations of the unit, then a quick reset should help you get ahead of this problem.

reset lock

The three solutions mentioned above were for users that were struggling with a deadlock that showed no signs of power. So, you’ll have to first check for power in your unit before you try to go through the reset procedure.

After verifying the power connections in your unit, simply slide the battery cover and hold down the Schlage button for a few seconds as you connect the battery again.

This should reset the deadbolt to factory settings, and you can go through the configurations again to get the system working. Ideally, the issue should be fixed at this stage, and you won’t have to bother with hiring an expert.

  1. Customer Support

If the issue remains unfixed even after going through all of these troubleshooting methods, then you’re dealing with a defective lock. There might be something wrong with the circuit, and you won’t be able to fix it yourself.

customer-support

However, as the last attempt, you can reach out to customer support and explain the problem with the Schlage lock. They will help you narrow down the exact cause, and there is a possibility that you’ll have to purchase a new lock.

If you have a valid warranty, then reach out to the dealer and forward a warranty claim. That way, you won’t have to spend money on a new unit, and the dealer will fix this problem for you. So, make sure to always involve the experts if you’re sitting on a valid warranty.

Otherwise, you might void the warranty by trying to fix the unit yourself, and then you’ll have to save some budget from getting a new Schlage lock for your home. Hopefully, this information will give you a better perspective on the issue.

Should You Just Go With Yale Locks Instead?

While browsing through all of these fixes, you might ask yourself, “Will Schlage Locks Be Viable Over the Long Run?” The answer here is Yes! Schlage maintains the top spot in the market and will continue to do so in the coming years.

However, that doesn’t mean that you can’t test out units like Yale Assure. If you’re not that sold on the extensive range of smart features brought forward by Schlage, go with the Yale system. This lock won’t drain out as quickly when compared with the Schlage lock.

battery life

The battery life here is amazing, and you won’t have to waste any time on the maintenance of this system. Moreover, most owners have pointed out Schlage to be the system with a better design. So, you will enjoy years of consistent security from this brand.

It all comes down to the features you’re looking for in the smart lock. If you’re looking for a simple keypad and don’t want all the extra features or costs brought by Schlage, then Yale is the right unit.

However, if you do wish to spend the cash here to benefit from the virtual key features offered by the Schlage system, there is no harm in purchasing these devices.

You can further engage the customer support experts, and they will guide you on the right system for your home. With that said, you should try to make the final decision based on the smart features that you need.

There is no point in going cheap when you’re buying a lock. Schlage, Yale, and Kwikset are the only viable options for you. Any other cheap brand will raise several security concerns for your smart home.

Wrapping Up

Schlage units are notorious because of the limited battery lifespan in their devices. So, you’ll have to occasionally replace the battery on these locks. However, there have been no complaints about the durability or the programming of these locks.

You can easily fix the majority of battery-related errors by checking the installation and compatibility. Make sure that the connectors are in good shape and that there are no kinks in the wiring system.

Furthermore, you should try to check for hardware problems with the device.

compatible

Ideally, it would be pretty easy to fix the device as long as the battery pack is in good shape. However, you will have to get a replacement when there are compatibility-related errors. So, it all comes down to the condition of the unit.

You can’t really do anything about a defective unit yourself. Luckily, the warranty policy is pretty decent with Schlage. You can claim the warranty and get a fresh piece in no time. However, the claim has to underscore a genuine defect with the lock.

All you have to do is to reach out to the dealer!

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