RemoBell is a smart doorbell that you can link with your mobile phone and other home automation systems like Amazon Alexa or Google Home. You can watch the camera stream through your mobile phone. It has motion sensors and night mode. It can be a bit expensive ranging from 150 to 200 dollars depending upon which model you’re buying. Also, you have to pay a 3-dollar monthly fee for premium services.
However, some users have been complaining about their smart devices not working properly. Let us go over some common RemoBell problems and how you can troubleshoot them.
Common RemoBell Problems Troubleshooting
- RemoBell Not Working with the Mobile App
One of the most common issues that users have mentioned is that their RemoBell will not work with the mobile app. This can cause a lot of frustration as the main reason why people buy smart devices is to have the ability to use them remotely using their smartphones.
There most probable cause for this error is that your app is running experiencing a bug that you easily fix by force closing the app and then starting again. If that does not fix the issue then you should go into your phone settings and navigate to the Remo+ app. Click on it and then tap app storage settings. From there just simply click clear all app data. Once that is done restart your smartphone and launch the app to log into your account.
Sometimes the connection issues can also cause you to lose control over your smart device. If your internet connection is slow or doesn’t work from time to time then it is likely that you’ll run into these issues. As the app won’t be able to communicate with the smart device. Make sure that your internet connection has a greater than 0.5mbps upload speed for your device to work properly.
- RemoBell Keeps Shutting Down
Many users have reported that their RemoBell keeps shutting down at random times and they’re not able to access it using their mobile phones. Usually, this problem occurs due to power not reaching your smart device.
If you had RemoBell for a long time and now it keeps on shutting down at random times then it is likely that the battery has dried out. RemoBell comes with a free battery pair that you can use, but the efficiency of battery cells decreases over time. Batteries are quite inexpensive and easy to replace. So, if you’re running into this issue just replace your batteries and that should sort out your problem.
If you’ve just recently bought the smart device and you’re having this issue then you have to make sure that you have put in the batteries correctly. Double-check that there is no space or dirt trapped in-between the connection points in the battery and the smart device. Refer to the user manual if you’re unsure how you should be doing this process. You can also watch YouTube tutorials to help you understand the installation process better.
- Too Many Notifications
Another problem that users have been complaining about is that they’re receiving too many notifications on their mobile phones. Most of the time even if something is flying by the doorbell, the motion sensors will pick up the movement and send you a notification. It can be quite annoying to deal with.
First of all, what you can do is adjust the sensitivity of the motion sensors. If the sensitivity is set too high then that is why your RemoBell is informing you about leaves flying by. Just bring the sensitivity levels to an optimal level where it informs you about human movement only. And that should take care of the notification problem.
Another way to resolve this issue is by going into the app notification settings and adjusting the amount of notification you receive from there. If you are facing any other distinct issue or these fixes are not working for your particular problem then we recommend that you contact Remo support. Send them an email explaining your issue in great detail. Once they’re able to pinpoint the actual problem, you just have to follow their instructions step by step to troubleshoot your issue.