Home automation controllers provide the user with great utility, you can get so much more out of your smart devices. All you have to do is pair them with a central automation system and you are all set. ISY can help you customize your home devices to your liking. You can add unlimited conditions and ISY will take care of the rest.
It can be a bit challenging for users to first set up this device. Some users have reported issues with ISY Finder not Found. Here are some possible fixes you can follow that might solve this issue for you.
How to Fix ISY Finder Not Found?
- Power Cycle
The first thing you can try is rebooting the system. You can either go into the Admin controls and reboot the system from there OR just simply unplug the power, wait a few seconds, and plug the power back in. Check to see if it starts showing up on the router and if it does then your issue is fixed.
- Factory Reset
For most of the users following this method fixed the problem. To do this you can just take a pointy object and hold down the reset button on the console for about 30 seconds, you will notice error lights start blinking on the console after every second. You need to keep holding the button until these lights turn off or start rapidly flashing. After that, you just need to wait for the console to boot back up and try accessing it from the admin panel.
It can be pretty annoying for some users as they would have to put in all the configurations from scratch and pair the smart devices. So, maybe use this option as a last resort. If you are not bothered by programming the console again then by all means go ahead and reset the ISY device.
- Check Ports
You need to double-check that the ports are connected as advised in the user manual. The PLM should be connected to Port A on the ISY device. Also, make sure that the network cable is connected to the network port on the ISY device.
- Contact Support
If none of these fixes seem to work for you then contacting support is your best option. That way you can receive help from a professional that will guide you step by step on how you can troubleshoot this problem. Opening a thread on community forums can prove to be very helpful as other users who ran into similar problems can give you suggestions as to what fixes worked for them.
These were some fixes you can follow if you run into the error “ISY Finder Not Found”. It can be mainly because of some files corrupting or the user messing some settings up in the configurations. Factory Resetting the device sorted out this issue for the majority of the users. You can record a video of the error you’re facing and mail it to the support team to help them sort out this problem for you.