myQ promises you an excellent experience in the smart home department. Their device helps you stay connected. Their device can help you browse all of your connected devices. Whether these be smart garage door openers or their top of the line smart cameras. myQ connectivity will ensure you lead a simpler life.
Although they are most popular for their smart garage door openers, and smart cameras, you can also opt for their smart locks. They are known to have the same enticing experience which made users bought their products.
How To Fix myQ Device Is Not Connected To The Internet?
Although smart devices do offer plenty of conveniences, they can also be pretty frustrating at times. In this aspect, myQ devices aren’t any exception. Users have been complaining about their myQ devices not connected to the internet. As a result, they can’t really use the devices properly, as each one of them needs a good network connection in order to work.
In this article, we will be explaining a few different ways how you can easily troubleshoot and fix this issue. So, without wasting any more time, let’s get started!
- Ensure That Your Device Isn’t Too Far Away
One thing you need to absolutely make sure of is that your device isn’t too far away from your Wi-Fi router. These devices connect to the network through Wi-Fi signals. As a result, if the device is too far away, the signals may not be able to reach the device properly. This is why we suggest you move either your router or the device closer to each other.
- Make Sure There is No Interference
Just like your device could be too far away, another highly likely possibility is that there is some kind of interference between Wi-Fi signals and your device. This interference may be the reason that is causing your device to not connect to the internet.
Hence, you may need to find a better spot for your device or your router.
- Use 2.4GHz Wi-Fi Band
We strongly recommend you try using the 2.4GHz Wi-Fi band instead of 5GHz. There are plenty of reasons for this. One of them being is that it just isn’t as reliable for many devices.
In order to change to 2.4GHz, you will have to access your router’s settings. The option should be under your Wi-Fi settings.
- Contact myQ Support
The last thing you can do is to contact myQ support. Someone from the support team should reach out to you and ask you a few things. You will need to cooperate with him as much as possible. Finally, he should be able to narrow down the issue, or at least suggest you a few steps on how you can easily fix this.
The Bottom Line
Through this article, we have managed to successfully explain how you can fix my device not connected to the internet.