The YARBO Gateway Hub is one of the most popular solutions available in the DIY market; nonetheless, it is not without flaws despite the fact that it is one of the most popular options.
YARBO has produced this list of the 10 most frequent problems with the hub and how to repair them if they occur on your system since the technology and vocabulary involved may be somewhat difficult.
Common YARBO Gateway Hub Troubleshooting
If you have any of these issues, refer to this list. Continue reading to see if you can find out why you’re having problems with your YARBO Gateway Hub if you’ve been experiencing any issues with it.
- Power Issues
Power issues are a common problem for many people, especially those living in rural areas.
If you’re experiencing power problems, try resetting your gateway hub or plugging it into a different outlet.
Another thing to check is whether there’s any type of surge protector between your hub and your modem/router.
If there is, you’ll need to make sure that these two devices are on different power circuits in order to ensure that one doesn’t cut out when the other starts working again.
- Connection Issues
Connection issues are one of the most common problems with the YARBO Gateway hub. There are a few things you can do to try and fix this issue.
The first thing is to make sure that your phone is charged or plugged in, since this will affect your connection.
Turning off your Wi-Fi on your phone might also help, since there may be other devices nearby causing interference.
If none of these solutions work, it may be time for an upgrade on your mobile service provider!
- Voice Assistant Issues
You may have a low battery, try charging your device for 30 minutes, then try again. Your device may be out of range. Move closer to the hub.
The Google Home must be within 100 feet of the hub for it to work properly. The Amazon Echo must be within 15 feet of the hub for it to work properly.
The Apple Watch must be within 50 yards (1/3 mile) from your home’s Wi-Fi router in order for commands issued on the watch to reach your devices at home.
Otherwise, they will fail without an error being displayed on screen or in voice output – An issue might be occurring with your wireless internet connection.
Make sure you are connected to your home’s Wi-Fi network before trying again, and if possible, use a hardwired Ethernet connection instead.
If you are using the latest release of iOS 11+, make sure that you have Location Services enabled for the YARBO app by going into Settings > Privacy > Location Services > toggle YARBO to Always.
Finally, restarting your voice assistant can also fix some issues: press and hold down on its physical button until it turns off, then power it back up.
- Configuration Issues
- The gateway hub is installed but not working: There are a few reasons why this might be happening.
- If it’s plugged into the wrong power outlet or has been unplugged, then simply plugging it in will fix the problem.
- If you’re using an extension cord, make sure that your extension cord is UL-approved; if you don’t know what that means, call an electrician for help.
- Your gateway hub may also be having a hardware issue; in that case, contact our customer service team for more help on getting started again.
- The gateway hub is offline: This can happen if there are issues with your internet connection or computer settings–check both of these items before contacting our customer service team for more help on getting started again
- Unable to configure the router: Contact our customer service team for more help on getting started again.
- Trying to setup my router and it keeps failing: Make sure you follow all of the steps in order, checking each step as you go
- Device isn’t connecting via Wi-Fi? To troubleshoot this, first confirm that the lights on your modem or router are lit up (particularly the one corresponding to your device) and that you have entered in any passwords required for wireless access.
- You may also want to try different channels (2.4 GHz versus 5 GHz) if others nearby seem congested. If none of this work, please reach out to our customer service team for more help on getting started again
- Software Issues
- The app doesn’t work – Make sure you have the latest version of your OS and that you’re connected to a network.
- If it still does not work, then try uninstalling and reinstalling it.
- Connectivity issues – Sometimes people experience connectivity problems when they are in remote or rural areas where cellular service is spotty.
- Try connecting via Wi-Fi instead of cellular data if this is the case.
- Storage issues – Some devices only allow for a certain amount of storage space on their internal memory or SD card, so if you are running out, consider deleting any unused apps or files that may be taking up space on your phone’s storage device in order to free up some room for your new app installation.
- Hardware Issues
The gateway hub will not power on. This is usually because of a bad power adapter or battery.
Make sure that both are plugged in properly and that you have fresh batteries. There’s no network connectivity between the gateway hub and your computer.
Ensure that both are connected to the same wireless network, or connect them via Ethernet cable if possible.
The camera isn’t detected by the gateway hub software on your computer after it has been added as an input device.
This is because you haven’t restarted your computer since adding it as a new device, so just go ahead and do so now.
- Temperature Issues
The most common problem that people have is that their gateway hub has a bad temperature.
There are a few different ways to fix this, but some of the most popular methods include: keeping your hub in an air-conditioned room or purchasing a cooling pad for your hub.
If keeping your hub in an air-conditioned room is not possible, you can place it on a cooling pad.
A popular option for cooling pads is an aluminum plate, which costs around $10.
This should help lower your hub’s temperature. If all else fails, you may have to replace your hub entirely.
- Humidity Issues
The most common problem with the YARMO gateway hub is that it gets too humid. This can happen when you place your hub in an enclosed space without good airflow.
If your hub has a humidity problem, there are a few steps you can take to fix it:
- Move your hub somewhere else in your home or office where it will be exposed to fresh air.
- Place a fan next to your hub (make sure the fan is not blowing directly on it).
- Lower the temperature of your home or office so that moisture does not collect as easily.
- Open windows for natural ventilation if possible.
- Network Latency Issues
If you have YARBO Gateway Hub security issues, there are a few things you can do: Use strong passwords.
If a hacker has your username and password, he or she will be able to access your information.
Make sure that your password is long and hard to guess. For example, use symbols in addition to numbers.
Enable two-factor authentication for extra protection against hacking threats.
With two-factor authentication enabled, if someone tries to log in on a device that isn’t yours, it won’t work unless they enter a code sent by text message or phone call.
Check your email often so that you know immediately when someone tries to hack your account.
This way, even if they get in once, they’ll be stopped before they can do any damage.
- Bandwidth Issues
When it comes to security, there are so many things that can go wrong. For instance, if you’re using a network that is public or shared, you might be at risk for hacking.
The best thing you can do is make sure your system is always up-to-date with the latest software patches. It’s also important to have a firewall and antivirus software in place.
You should also avoid downloading apps from unknown sources or sites because hackers could easily sneak malware onto your system this way.
- Security Issues
The YARBO gateway hub is a powerful security system. Most of the time, these security issues come from user error.
We recommend that you change your password regularly, and never use an easy-to-guess password such as 123456.
It also may be worth investing in a complex password generator like LastPass or 1Password.
There are also ways to keep your data more secure through encryption by using apps such as Wickr or Signal.
Another potential security risk is connecting devices to your Wi-Fi router without first securing them with a password.
To do this, go into settings on your wireless router and make sure it’s set to WPA/WPA2 PSK mode so you can set up passwords for each device.
If not, anyone will have free access!