Echo Dot is a smart speaker that is made to work with Amazon’s Alexa to give you a great sound experience in any room. The device comes with a premium fabric design that can fit perfectly in almost any place you put it in, no matter how small it is.
The Echo Dots can also be paired with each other to produce stereo sounds. What’s even better is that it is also fully compatible with most music streaming apps, such as Apple Music, Spotify, Amazon Music, etc. All you need to do is to ask Alexa to play any music of your choice.
Echo Dot Won’t Reset
There are plenty of instances where a smart device may need to be reset by the user. Basically, resetting a device refers to restoring all of its settings to the original state. This may also mean that after resetting, you will lose all of your data.
Many users have reported not being able to reset their Echo Dot. If you’re also facing a similar issue, then we suggest you keep on reading as we will be taking a look at a few ways on how you can fix Echo Dot won’t reset. All of the solutions are mentioned below:
- Make Sure You Are Doing It Right
You might not know it but there are multiple versions of Echo Dot available on the market. Each one of them has a different way of how you reset them. The 3rd gen Echo Dot requires you to press and hold the action button for around 25 seconds. You can find the action button on the top right of the panel.
However, the 2nd gen Echo Dot requires you to press and hold the Microphone off and volume down button simultaneously for 20 seconds, or wait until the light ring turns orange. Similarly, the 1st generation of Echo Dots has a dedicated reset button which needs to be held down until the device ring turns orange.
- Try Factory Resetting Your Alexa App
We suggest trying the factory resetting the Alexa app installed on your phone. To factory reset the app on your phone follow the following steps:
- Tap on Devices
- Click on Echo & Alexa icon located at the top
- Choose whichever speaker you want to reset
- Navigate to Factory Reset, and tap on it
- A screen might pop up asking whether you’re sure to reset the device. Confirm to reset.
Conclusion
Before trying out any method, it is important to determine why you need to reset your Echo Dot. These are the 2 ways on how you can successfully reset your device. If you still can’t reset the device, then we highly recommend you contact their customer support. Let them know everything about the issue you are facing. The support team should reach you as soon as they can.
I have reset Alexa three times. She says she is all set. Then, after about 15 seconds she stops playing. A blue light circles, then it shuts down. It will turn the blue light on when I speak again, but will not respond.